These Terms of Service ("Terms") govern your access to and use of LoopAI (the "Service"), operated by Gelentra ("Gelentra," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
LoopAI is a tool that connects to messaging and collaboration platforms you authorize (such as Slack and Telegram), reads conversations you have access to, and uses artificial intelligence to identify commitments and follow-ups ("loops") so you can track them in one place. Features and availability may change over time.
You must be at least 18 years old to use the Service. You are responsible for the accuracy of your account information, for keeping your login credentials secure, and for all activity under your account.
The Service works by connecting to third-party platforms at your direction. When you connect an account, you authorize LoopAI to access the messages and information available to you on that platform for the purpose of providing the Service. You are responsible for ensuring you have the right to connect those accounts and to allow that access under your employer's or the platform's policies. We are not responsible for the policies or actions of third-party platforms.
You agree not to use the Service to: violate any law or the rights of others; access data you are not authorized to access; attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service; or use the Service to build a competing product. We may suspend or terminate accounts that violate these Terms.
LoopAI uses automated and AI systems to interpret conversations. These systems can make mistakes, miss items, or misattribute commitments. The Service is a productivity aid, not a system of record. You are responsible for reviewing and verifying anything important before relying on it. LoopAI may also draft messages for you to send; you are responsible for the content of any message you choose to send.
The Service, including its software, design, and branding, is owned by Gelentra and protected by intellectual property laws. You retain ownership of your own content and data. You grant us a limited license to process your content solely to provide and improve the Service.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. On termination, your right to use the Service ends and we will handle your data as described in our Privacy Policy.
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or accurate.
To the fullest extent permitted by law, Gelentra will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the claim.
We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email. Your continued use after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of [Gelentra's state/country of incorporation], without regard to conflict-of-law principles. Any disputes will be resolved in the courts located there.
Questions about these Terms? Contact us at aaron@gelentra.com.